Services
Resources
Sales force / Lead engagement
The moment a lead comes in, a real person calls them. In their language. In their time zone. Not to take a message, but to sell.
78%
of buyers buy from whoever answers first.
21x more likely to qualify a lead when you call within five minutes instead of thirty.
The gap where deals die
Your buyer, Chicago
2:40 PM
Reading your reply now
At her desk, comparing three suppliers
13 hrs
of dead air before anyone in China can pick up the thread
Your office, Shenzhen
3:40 AM
Everyone asleep
The reply waits until tomorrow
By the time someone writes back, two days have gone and the buyer has talked to three other suppliers.That gap is where deals quietly die. We built this service to close it.
On the first call, two jobs
First, we represent you
We do not take a message. We sell.
Our rep introduces your company, explains what you make and why it is worth their time, and answers the buyer's first questions, exactly the way a salesperson in their own country would. You stop being a faceless supplier on the other side of the world.
Then, we qualify the lead
Real opportunity, or time-waster?
While we have the buyer on the phone, we pin down the project, the size, the budget, the timeline, and our honest read on the fit. You stop guessing from a name and an email.
What lands on your desk after one call
Why it matters more for a Chinese company
Western buyers already have a script in their head for the Chinese supplier. A real call, in their language, inside their hours, breaks it.
So we flip every line. A confident salesperson, answering on the first ring, in fluent local English, who actually knows the offer.
Why the first call decides the deal
China runs six to sixteen hours ahead of your buyers. When they are at their desk, your office is asleep. A rep in their own region answers while the lead still cares.
0
of buyers buy from whoever answers first
0
more likely to qualify when you call within five minutes, not thirty
0
average time a B2B company takes to respond at all
Chance the lead is still winnable, by response time
Companies that call within five minutes are 21x more likely to qualify the lead, and 78% of buyers buy from whoever answers first.
Who makes the call
Each one fronts a different exporter, from valves to solar. A buyer can ask who called them and get a real answer.
Hamburg, EuropeSenior sales rep
Lena Fischer
Lives and works in Hamburg, on local hours. Today, representing a Chinese industrial valves maker to buyers across Europe.
We add coverage as our clients need it. If your buyers are somewhere we do not reach yet, ask, and we will tell you straight.
The part other agencies skip
We do not stop at the lead. A real person in the buyer's market makes the first call, represents your company, and qualifies the lead. Once the buyer is qualified, the next step is the meeting handoff.
What it costs
We do not price the first call as a line item. It comes as part of the External Sales Force module, priced by how many markets you sell into and how many leads come through, usually monthly. Tell us your markets and lead volume on a call, and we will give you a number.
Frequently asked questions
Two things. They represent your company, introducing your offer and answering the buyer's opening questions the way a local salesperson would. Then they qualify the lead: the project, the size, the budget, the timeline.
Selling. The rep makes the case for your company, the same way a sales rep in the buyer's country would. Taking a message is what a call center does. We represent your brand and move the conversation forward.
The first call is not a technical deep-dive. The rep presents your company and value, and answers the buyer's first questions. Detailed engineering or pricing goes to your team later.
It helps, but it does not solve the time zone. When your buyer is ready to talk, your team in China is asleep. A native rep in the buyer's region is awake during their working hours.
A real person who lives in the buyer's region. Your buyer can ask who called them and get a real answer.
A short written summary: the buyer's name and company, the project and its size, the budget, the timeline, our read on the fit, and the agreed next step.
No. The rep presents your offer and qualifies the lead, but never quotes a price or agrees to terms. Anything binding stays with your team.
It is part of the External Sales Force module, priced by your markets and lead volume, usually monthly. Tell us both on a call and we give you a number.
Yes, and most clients do. Start where your leads are piling up, see how it works, then add markets. No long contract to try it.
Your leads are yours. We call them on your behalf, log the result, and report back only to you. We never sell or reuse your data.
The first call wins
Tell us your markets and lead volume on a call, and we will give you a number.
A name and a voice, not a form.
Reviewed June 2026
Next module: Meeting handoff
